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Bug #36039

open

Forman webportal showing Katello::Errors::CandlepinNotRunning after fresh installation.

Added by Krishna Verma over 1 year ago.

Status:
New
Priority:
Immediate
Assignee:
-
Category:
-
Target version:
-
Difficulty:
Triaged:
No
Fixed in Releases:
Found in Releases:

Description

I have freshly installed foreman with Katello successfully. But when I am trying to open foreman web portal its given me the below error.

Oops, we're sorry but something went wrong Katello::Errors::CandlepinNotRunning

  1. hammer -p example status
    Version: 3.5.1
    API Version: v2
    Database:
    Status: ok
    Server Response: Duration: 0ms
    Plugins:
    1) Name: foreman-tasks
    Version: 7.1.1
    2) Name: foreman_column_view
    Version: 0.4.0
    3) Name: foreman_default_hostgroup
    Version: 7.0.0
    4) Name: foreman_discovery
    Version: 22.0.2
    5) Name: foreman_remote_execution
    Version: 8.2.0
    6) Name: katello
    Version: 4.7.1
    Smart Proxies:
    1) Name: sjprdsatapp01.example.com
    Version: 3.5.1
    Status: ok
    Features:
    1) Name: pulpcore
    Version: 3.2.0
    2) Name: logs
    Version: 3.5.1
    Compute Resources:

candlepin:
Status: FAIL
Server Response: Message: 404 Not Found
candlepin_auth:
Status: FAIL
Server Response: Message: Katello::Errors::CandlepinNotRunning
candlepin_events:
Status: FAIL
message: Not running
Server Response: Duration: 0ms
katello_events:
Status: ok
message: 0 Processed, 0 Failed
Server Response: Duration: 0ms
pulp3:
Status: ok
Server Response: Duration: 455ms
pulp3_content:
Status: ok
Server Response: Duration: 62ms
foreman_tasks:
Status: ok
Server Response: Duration: 3ms

==========================================

  1. foreman-maintain health check
    Running ForemanMaintain::Scenario::FilteredScenario ================================================================================
    Check number of fact names in database: ^C [RUNNING]
    --------------------------------------------------------------------------------
    [root@sjprdsatapp01 ~]# foreman-maintain health check
    Running ForemanMaintain::Scenario::FilteredScenario ================================================================================
    Check number of fact names in database: [OK]
    --------------------------------------------------------------------------------
    Check whether all services are running: [OK]
    --------------------------------------------------------------------------------
    Check whether all services are running using the ping call: [FAIL]
    Couldn't connect to the server: SSL_connect returned=1 errno=0 state=error: certificate verify failed (self signed certificate in certificate chain)
    --------------------------------------------------------------------------------
    Continue with step [Restart applicable services]?, [y(yes), n(no)]

====================================================================

  1. katello-certs-check -c /root/foreman_cert/satellite_example_com_cert.pem -k /root/foreman_cert/foreman_cert_key.pem -b /root/foreman_cert/ca_cert_bundle.pem
    Checking server certificate encoding:
    [OK]

Checking expiration of certificate:
[OK]

Checking expiration of CA bundle:
[OK]

Checking if server certificate has CA:TRUE flag
[OK]

Checking for private key passphrase:
[OK]

Checking to see if the private key matches the certificate:
[OK]

Checking CA bundle against the certificate file:
[OK]

Checking CA bundle size: 3
[OK]

Checking Subject Alt Name on certificate
[OK]

Checking if any Subject Alt Name on certificate matches the Subject CN
[OK]

Checking Key Usage extension on certificate for Key Encipherment
[OK]

Checking for use of shortname as CN
[OK]

Validation succeeded

=========================================================

  1. hammer ping
    database:
    Status: ok
    Server Response: Duration: 0ms
    candlepin:
    Status: FAIL
    Server Response: Message: 404 Not Found
    candlepin_auth:
    Status: FAIL
    Server Response: Message: Katello::Errors::CandlepinNotRunning
    candlepin_events:
    Status: FAIL
    message: Not running
    Server Response: Duration: 0ms
    katello_events:
    Status: ok
    message: 0 Processed, 0 Failed
    Server Response: Duration: 0ms
    pulp3:
    Status: ok
    Server Response: Duration: 460ms
    pulp3_content:
    Status: ok
    Server Response: Duration: 62ms
    foreman_tasks:
    Status: ok
    Server Response: Duration: 3ms

Our Setup is with External Database.

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