Bug #36145
closedforeman and smart proxy servers are getting into hung state very frequently
Description
**Problem:foreman and smart proxy servers are getting into hung state very frequently
**Expected outcome:Servers to be online
**Foreman and Proxy versions:3.3.1
**Foreman and Proxy plugin versions:3.3.1
**Distribution and version:CentOS 8 Stream running in kernel 4.18.0-448.el8.x86_64
Updated by Ganesh Sambandam over 1 year ago
Ganesh Sambandam wrote:
**Problem:foreman and smart proxy servers are getting into hung state very frequently
**Expected outcome:Servers to be online
**Foreman and Proxy versions:3.3.1
**Foreman and Proxy plugin versions:3.3.1
**Distribution and version:CentOS 8 Stream running in kernel 4.18.0-448.el8.x86_64
servers are getting hung frequently post OS upgrade from CentOS 7.9 to CentOS 8 stream. Is there anything to be done post the upgrade.
Updated by Ewoud Kohl van Wijngaarden over 1 year ago
- Status changed from New to Need more information
- Priority changed from Immediate to Normal
Can you describe what you mean by "hung state"? You provide pretty much no information so there's very little to act on.
Updated by Ganesh Sambandam over 1 year ago
Ewoud Kohl van Wijngaarden wrote:
Can you describe what you mean by "hung state"? You provide pretty much no information so there's very little to act on.
I'm getting an error "We're sorry, but somethings went wrong" when access foreman console, i tried to ssh foreman server but not able to login, when i access the VM console, i'm not able to enter password to login, so had to reset/power off and power on the VM to bring up foreman console, this is happening frequently just after the OS upgrade happened couple of days back.
Updated by Ewoud Kohl van Wijngaarden over 1 year ago
Have you checked the logs?
Updated by Ganesh Sambandam over 1 year ago
Ewoud Kohl van Wijngaarden wrote:
Have you checked the logs?
yes checked server logs as well as foreman production log, i don't see the reason, is there any other logs to check for the cause?
foreman console went down 5th time in just today.
Updated by Ewoud Kohl van Wijngaarden over 1 year ago
- Status changed from Need more information to Rejected
Sorry, but you provide too little information. This is a bug tracker and you don't provide any concrete information. I see you already opened https://community.theforeman.org/t/foreman-and-smart-proxy-servers-are-getting-into-hung-state-very-frequently/32531 and that's the correct place for support.
Updated by Ganesh Sambandam over 1 year ago
Ewoud Kohl van Wijngaarden wrote:
Sorry, but you provide too little information. This is a bug tracker and you don't provide any concrete information. I see you already opened https://community.theforeman.org/t/foreman-and-smart-proxy-servers-are-getting-into-hung-state-very-frequently/32531 and that's the correct place for support.
OK thanks, but i am not sure what is causing the downtime for foreman.
Updated by Ganesh Sambandam over 1 year ago
Ganesh Sambandam wrote:
Ewoud Kohl van Wijngaarden wrote:
Sorry, but you provide too little information. This is a bug tracker and you don't provide any concrete information. I see you already opened https://community.theforeman.org/t/foreman-and-smart-proxy-servers-are-getting-into-hung-state-very-frequently/32531 and that's the correct place for support.
OK thanks, but i am not sure what is causing the downtime for foreman.
I can provide as many as information you need to check the issue, feel free to let me know if anything to fetch from foreman server for your analysis.
Updated by Ganesh Sambandam about 1 year ago
- Priority changed from Normal to High