Project

General

Profile

Actions

Bug #4615

closed

subscription-manager list --available fails on client system

Added by Erik Jacobs about 10 years ago. Updated almost 6 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
Difficulty:
Triaged:
Yes
Fixed in Releases:
Found in Releases:

Description

On client system:
[root@client-10 log]# subscription-manager list --available
Error updating system data on the server, see /var/log/rhsm/rhsm.log for more details.

From rhsm.log:
RemoteServerException: Server returned 404
2014-03-10 11:08:37,099 [ERROR] @managercli.py:115 - exception caught in subscription-manager
2014-03-10 11:08:37,099 [ERROR] @managercli.py:116 - Error updating system data on the server, see /var/log/rhsm/rhsm.log for more details.
Traceback (most recent call last):
File "/usr/sbin/subscription-manager", line 88, in <module>
sys.exit(abs(main() or 0))
File "/usr/sbin/subscription-manager", line 79, in main
return managercli.ManagerCLI().main()
File "/usr/share/rhsm/subscription_manager/managercli.py", line 2085, in main
return CLI.main(self)
File "/usr/share/rhsm/subscription_manager/cli.py", line 156, in main
return cmd.main()
File "/usr/share/rhsm/subscription_manager/managercli.py", line 424, in main
return_code = self._do_command()
File "/usr/share/rhsm/subscription_manager/managercli.py", line 1906, in do_command
self.facts, self.options.all, on_date)
File "/usr/share/rhsm/subscription_manager/managerlib.py", line 326, in getAvailableEntitlements
dlist = list_pools(cpserver, consumer_uuid, facts, get_all, active_on)
File "/usr/share/rhsm/subscription_manager/managerlib.py", line 298, in list_pools
facts.update_check(uep, consumer_uuid)
File "/usr/share/rhsm/subscription_manager/cache.py", line 172, in update_check
raise Exception(
("Error updating system data on the server, see /var/log/rhsm/rhsm.log "
Exception: Error updating system data on the server, see /var/log/rhsm/rhsm.log for more details.

From foreman.log:
Processing by Katello::Api::V1::RootController#resource_list as JSON
Parameters: {"api_version"=>"v1", "root"=>{}}
Completed 200 OK in 20ms (Views: 2.2ms | ActiveRecord: 0.0ms)
Processing by Katello::Api::V1::PingController#server_status as JSON
Parameters: {"api_version"=>"v1", "ping"=>{}}
Completed 200 OK in 1ms (Views: 0.2ms | ActiveRecord: 0.0ms)
Processing by Katello::Api::V1::PingController#server_status as JSON
Parameters: {"api_version"=>"v1", "ping"=>{}}
Completed 200 OK in 1ms (Views: 0.1ms | ActiveRecord: 0.0ms)

ActionController::RoutingError (No route matches [PUT] "/katello/api/consumers/309e8785-194a-49c0-abf5-d362b6731cde"):
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.5/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.5/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.5/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.5/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'


Files

rhsm.log rhsm.log 93.1 KB Erik Jacobs, 03/10/2014 03:25 PM
Actions

Also available in: Atom PDF