There are two primary methods of getting support for the Foreman: IRC and mailing lists.
Gathering information
To get appropriate support, you need to provide sufficient information about your operating system, environment and setup. You can utilize the foreman-debug tool which collects information about your OS, Foreman and related components. If you installed from packages, the command is available to root:
# foreman-debug
If you installed from git, you can find it in the Foreman directory:
# script/foreman-debug
If you run it without any options, it will collect data, filter out possible passwords or tokens and create a tarball which can be safely handed over to us.
IRC
We work on the irc.freenode.net servers. You can get general support in #theforeman, while development chat takes place in #theforeman-dev.
Mailing lists
Mailing lists are available via Google Groups. Much like IRC, we have a general users (support, Q/A, etc) lists and a development list:
Issue tracker
We use Redmine to report and track bugs and feature requests, which can be found here: http://projects.theforeman.org/projects/foreman/issues