To get appropriate support, you need to provide sufficient information about your operating system, environment and setup. You can utilize the foreman-debug tool which collects information about your OS, Foreman and related components.
If you installed from packages, the command is available to root:
If you installed from git, you can find it in the Foreman directory:
If you run it without any options, it will collect data, filter out possible passwords or tokens and create a tarball which can be safely handed over to us.
Mailing lists are available via Google Groups. Much like IRC, we have a general users (support, Q/A, etc) lists and a development list:
There is also a low-traffic list dedicated to release and security announcements:
Ask questions about how to use Foreman on Server Fault, so anyone can benefit from the answers. Tag your questions with 'foreman'.
A great place to get real-time help with The Foreman is our IRC channel: #theforeman on irc.freenode.net. There are usually many helpful people there in addition to some of the Foreman developers. For development discussions, there is also #theforeman-dev.
Please read and understand this fantastic guide to getting help for open-source projects on irc before diving in. All of the points there apply to #theforeman, especially "Don't repeat yourself", "Don't ask to ask", and "Stick around". #theforeman in particular has concentrations of people in Europe (CEST) and East-coast US (EST), so asking your question when those time zones are in business hours is more likely to get a good result.
Be aware that the IRC channel is not an official support channel, it's an ad hoc group of people (some of whom work on Foreman for a living) self-organizing to help each other out. If you do not receive an answer to your question, (especially if you have not followed the getting help on IRC best practices!), that doesn’t mean you are out of options; the software may have a bug, the docs may be lacking, or it's possible Foreman doesn't yet support your use case. It just means you need to keep troubleshooting to find out which.
We also have a few IRC-specific guidelines:
(Thanks to the Puppet Labs IRC Guidelines for the original document)
Please subscribe to our YouTube channel. We regularly upload deep dives on Foreman features, screencasts to learn how to use the different features and plugins of Foreman, discussions and much more.
Our Google+ community regularly hosts live hangouts on a variety of topics. Become a member of the community and you will be notified about these events, so you can ask questions to the presenters and join the conversation.